Frequently Asked Questions
Everything you need to know about your Wander Prints experience.
How long will it take to receive my order?
Standard shipping typically takes 7-12 business days, while express options are available at checkout. Please note that custom production times range from 3-5 days before shipping.
Can I track my package once it has shipped?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What is your return policy for personalized items?
Because our products are custom-made, we only accept returns or replacements for items that arrive damaged, defective, or with printing errors.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure payments via PayPal and Apple Pay.
Can I change my shipping address after placing an order?
Address changes can be made within 12 hours of placing your order. Please contact our support team immediately to update your information before production begins.
How can I ensure my uploaded photo is high quality?
For the best results, we recommend uploading high-resolution images (at least 300 DPI) in JPEG or PNG format with clear lighting and minimal blur.